Drivetrain FAQJim & Sons Transmission would like to welcome you to our website's page dedicated to questions we get from our customers in the greater Cuyahoga Falls ~ North Canton area about the repair and service of drivetrains.
They are very informative, honest, and make the process as painless as possible.
Laure Gauntner of Ravenna Ohio
"We all dread having our transmission go on our vehicles, but if you have to have it repaired go to Jim & Sons Transmission Specialists. They are very informative, honest, and make the process as painless as possible. Everyone that worked there was very friendly."
My experience with Jim and Son's Transmission was awesome.
Robert Gingerich of Minerva Ohio
"My experience with Jim and Son's Transmission was awesome. It was an absolute pleasure dealing with Wayne and Amber. In two days the transmission in my 2007 Chevrolet 3500 was rebuilt and it was back on the road. On a scale of 1 to 10, I rate this business a 10."
I would recommend Jim & Sons to anyone, and I told my mechanic that he should feel confident doing the same.
Mark M. of Hudson Ohio
"The fact that Jim & Sons is a family business was clear throughout my experience: everyone was friendly, professional, straightforward, and willing to work with my schedule. My transmission was rebuilt within the estimated cost and time frame that were given after the assessment, and Max even went above and beyond by spending a significant part of a day fixing a problem with the car stereo code that was a flaw of the car, not the service. I would recommend Jim & Sons to anyone, and I told my mechanic that he should feel confident doing the same. "
Their pricing was MORE than reasonable. Hopefully I will not need their wonderful service on a routine basis but if I do, I will not hesitate to return to them.
Barb Knupp of Akron Ohio
"Normally when one hears the word "transmission" it is asscociated with the phrase "national debt"! This is certainly NOT the case with Jim and Sons. I found them to be very friendly, honest and accommodating in our dealing. Their pricing was MORE than reasonable. Hopefully I will not need their wonderful service on a routine basis but if I do, I will not hesitate to return to them. Thanks guys!!!"
Though i didn't need any serious work, your honest estimate speaks volume about your company.
Anthony Lee of Akron Ohio
"Went to Jim and sons expecting a transmission rebuild in my F150. Turns out all I needed was a quart of transmission fluid! Though i didn't need any serious work, your honest estimate speaks volume about your company. Thanks"
I will be back and I will also share with everyone I know how happy I am I went there and trusted them with my car.
Jim Marsteller of Brimfield Ohio
"Just fantastic and caring customer service!! I researched Jim & Son's before I took my classic car there- after reading all the other reviews I know I made the right choice- I had the same excellent experience- from the phone call to make the appointment, thru the service to the pick up- all just excellent - HONEST RELIABLE IN AND OUT AS PROMISED with no extras- no up selling- just what the car needed and what I asked for- no surprises. Now the most honest shop I have ever been to in my 50+ years. If you are reading this and deciding whether to take your car here or elsewhere read what all the customers say. I will be back and I will also share with everyone I know how happy I am I went there and trusted them with my car."
In the end I was provided a quality service for an affordable price I feel.
James Johnson of Kent Ohio
"I brought my car to Jim and Sons in Cuyahoga Falls on recommendation from John at Dennings Auto in Kent. I am good friends with him and trust his judgement since usually its me or him that does all the work on my vehicles. I initially was impressed with the facility, definitely a nice clean shop. My 2003 Buick Lesabre had the check engine light on and was throwing transmission codes. I got at least 4 calls in the 2 days the car was there, informing me of exactly what they were doing, and giving me firm estimates of what we're looking at in price. In the end the fix ended up being somewhat simple and cost efficient. They made sure to make me aware of what the cost of the fix was going to be and what my overall cost would be including the labor costs I had already been made aware of. When I got the car back I was definitely satisfied with the repairs. I took it to e-check and it passed with no problems. In the end I was provided a quality service for an affordable price I feel. The staff at this location were also very nice and accommodating, which is appreciated. I would definitely recommend your shop and I will be coming back if I have any transmission issues."
I will say I am amazed at the accurate diagnostics along staying true to the estimates!
Carl Brown of Stow Ohio
"My 4 wheel drive hasn't worked in about 3 years. Finally having put the funds together to even think about getting it looked at, I sought out a garage. The important aspect was getting a garage to diagnose the problem correctly, I didn't want someone just throwing parts at it, hoping to fix the problem. Another garage recommended Jim & Sons. Dan diagnosed 2 different problems, with a cost factor for each. I will say I am amazed at the accurate diagnostics along staying true to the estimates! To further better the experience at Jim & Sons, the problems were fixed 2 days prior than expected. Although I only got to try out the 4 wheel drive in the snow for the last big snow we had, I'm impressed. Jim & Sons doesn't only fix transmissions, but axles & computer related problems as well. Thank you Dan & Amanda for keeping me updated with the expected return of my vehicle depending on availability of the parts you had to order. I was surprised they had rental vehicles at a reasonable rate. They even offered a ride back home after I dropped off my vehicle! I highly recommend Jim & Sons. "
I was treated well, and I highly recommend this shop for any drivetrain repairs you need.
Ray Woods of Akron Ohio
"I had a serious noise in the rear differential of my 2002 Blazer. With 205,000 miles on it, I was not surprised. These guys were great. Free diagnostics, and they gave me two options for the repairs. I chose and they fixed. The cost was much less than I expected. Now it is ready for another 100,000 miles. I was treated well, and I highly recommend this shop for any drivetrain repairs you need. "
Without a doubt the most impressive experience I have had at an auto repair shop ever.
Mike Thompson of Akron Ohio
"I found Jim and Sons on the internet was very impressed with the reviews I read. I called every other shop imaginable and was not impressed by a single one. Called and talked to Max and came away very impressed. Scheduled the tranny service for my KIA. Had a load of questions and concerns and was not only assured it was the right thing to do, but I also came away with a vast amount of knowledge about these newer tranmissions and how they fuction and why they need regular serviceing. At a very reasonable price. I felt very comfortable there. I have read a lot on the correct procedure on how to service a tranny and i can tell you Jim and Sons does it the correct way. It was amazing to me how nasty the fuid coming out of a transmission with less than 50,000 miles was. The car shifts buttery smooth now; the difference is astonishing. Beverly is a real cool cat. Without a doubt the most impressive experience I have had at an auto repair shop ever."