Jim & Sons understands how important our customers' peace of mind is to them. This is why our ATRA automatic transmission repair shop - proudly serving the greater Akron ~ Canton areas - stands behind the quality of the work our professionally trained staff offers to each and every one of our customers who choose us to work on their automatic transmission. As an ATRA transmission shop serving the greater Akron ~ Canton areas, Jim & Sons is able to offer our customers the ATRA Golden Rule Warranty! The Golden Rule Warranty is a nationwide warranty protection plan issued and serviced only by authorized ATRA members in good standing with ATRA - transmission repair shops like Jim & Sons Transmission! ATRA is the largest network of automatic transmission repair shops in the world, making the Golden Rule warranty the most widely accepted warranty of any chain or franchise!
Great service and people
Tim McMahon of Stow Ohio
"Great service and people. Max even cleared the snow and ice off my windows when I started my truck up to leave."
I would also like to say thanks for telling me the charges for your work which were 100% less than I had anticipated.
Bob Doherty of Akron Ohio
"Thank you for your excellent work you did stopping the transmission on my car from leaking fluid. I appreciate the manner in which you took my car in, inspected it and repaired it. I would also like to say thanks for telling me the charges for your work which were 100% less than I had anticipated. I'm wishing that you will continue to have the best of success in your business. "
It was nice to deal with a business that cares and makes the customer feel like they can ask questions.
Tom Pollock of Mogadore Ohio
"Thank you very much for your honesty and kindness. I was very impressed with your politeness both over the phone and in person. It was nice to deal with a business that cares and makes the customer feel like they can ask questions."
His shop is incredibly clean and his staff is great. I can not say enough about Jim, except that I would like to steal him and have him here in D.C.
Washington District of Columbia
Mary Manzari of Washington District of Columbia
"Once again, Jim has come to my rescue. I live in Washington, D.C., and whenever I am in Akron I have Jim service the transmission on my 2004 Honda Odyssey (200,000 miles). Whenever I have an issue or question about my transmission, I call Jim. Actually, I call Jim whenever I have a question regarding my van. ... I call him from the Honda service dealer as well ... Even though I am in D.C. he is always there, professional and ALWAYS helps me. I really trust him. In 2003, Jim rebuilt the transmission on my 1998 Grand Voyager. His shop is incredibly clean and his staff is great. I can not say enough about Jim, except that I would like to steal him and have him here in D.C."
They are very informative, honest, and make the process as painless as possible.
Laure Gauntner of Ravenna Ohio
"We all dread having our transmission go on our vehicles, but if you have to have it repaired go to Jim & Sons Transmission Specialists. They are very informative, honest, and make the process as painless as possible. Everyone that worked there was very friendly."
In the end I was provided a quality service for an affordable price I feel.
James Johnson of Kent Ohio
"I brought my car to Jim and Sons in Cuyahoga Falls on recommendation from John at Dennings Auto in Kent. I am good friends with him and trust his judgement since usually its me or him that does all the work on my vehicles. I initially was impressed with the facility, definitely a nice clean shop. My 2003 Buick Lesabre had the check engine light on and was throwing transmission codes. I got at least 4 calls in the 2 days the car was there, informing me of exactly what they were doing, and giving me firm estimates of what we're looking at in price. In the end the fix ended up being somewhat simple and cost efficient. They made sure to make me aware of what the cost of the fix was going to be and what my overall cost would be including the labor costs I had already been made aware of. When I got the car back I was definitely satisfied with the repairs. I took it to e-check and it passed with no problems. In the end I was provided a quality service for an affordable price I feel. The staff at this location were also very nice and accommodating, which is appreciated. I would definitely recommend your shop and I will be coming back if I have any transmission issues."
Anybody EVER needing transmission service, you need only to go to Jim and Sons in Akron or Canton , you will never regret it!
Dean Stevens of Diamond Ohio
"Hi! My name is Dean Stevens, and I cant tell you how pleased I am with Jim and Sons Transmission! I have had my wifes Beetle to the dealer, the biggest and most well known transmission shop in the youngstown area, and twice to a foreign car shop in streetsboro! After 8 months of people telling us nothing was wrong( car slamming into gears up and downshifting) we got lucky and found jim and sons! No I did not need a new transmission like i was told by a vw guru, i just needed a valvebody in which was very reasonable! Jim and sons did their magic to our Bug and now it is perfect( no more banging and slamming) Anybody EVER needing transmission service, you need only to go to Jim and Sons in Akron or Canton , you will never regret it!"
I will not go anywhere else based on my first experience!
Cuyahoga Falls Ohio
Matt Beck of Cuyahoga Falls Ohio
"I just wanted to let you know what a pleasant experience I had when I had the unfortunate event of my transmission completely failing in my 1994 Lexus ES300. First of all, this all started with me being stranded 30 miles away from home while away at work. The transmission had been acting up so I called to get an appointment for a check-up later in the week. I didn't make the appointment needless to say, the car would not move, except in reverse! I called Jim's and talked to Melissa explaining the situation and she promptly sent out a tow truck to retrieve my car. Upon delivery of the car to the shop, it was inspected and Max called me to explain that the transmission had failed and would need to be rebuilt. Understandably, with a car that had 184k miles on it, that it was time for some repairs to a transmission I never did anything to, except have the fluid replaced at regular frequency. Max explained the process, the timing of the repairs, the cost and answered my questions regarding the transmission and car. The transmission was repaired on time, as specified in the estimate, good as new. The staff at Jim & Son's Transmission were professional, courteous, and had me back on the road again as promised. I would recommend anyone that is experiencing transmission difficulties to pay a visit to Jim & Son's Transmission. I subsequently taken my two cars for transmission maintenance and I will not go anywhere else based on my first experience! Thank you Melissa, Max and staff."
If Jim & Sons were a religion, I would sign up.
Pat Saueressig of Stow Ohio
"If Jim & Sons were a religion, I would sign up. At 4:30 on the Friday afternoon before a holiday weekend my transmission failed while towing a camper. A local dealership recommended J&S's. Tiffany assured me they could handle the job but not until Tuesday following Memorial Day. She provided me a recommended tow service that was able to come get the vehicle (out-of-town) on Sunday. They called me on Tuesday and promised an estimate by Thursday. They called Wednesday with the estimate and promised I'd have the vehicle back on Monday or Tuesday the following week. I was elated when they called on Friday morning to tell me the vehicle was ready to pick up with no surprises about my bill. They worked out all the details with the warranty company so I didn't have to get involved at all. These folks know how to provide customer service! Very prompt and professional and a great warranty to boot! "
Real people solving real problems!
Jason Smith of Stow Ohio
"Thanks everybody who put the extra effort in to getting my Dakota fixed up! These guys, Dan and Max in particular, put the time and care into working around my schedule and properly diagnosing the problem and keeping me posted with updates as they had them. Real people solving real problems!"
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