Jim & Sons understands how important our customers' peace of mind is to them. This is why our ATRA automatic transmission repair shop - proudly serving the greater Akron ~ Canton areas - stands behind the quality of the work our professionally trained staff offers to each and every one of our customers who choose us to work on their automatic transmission. As an ATRA transmission shop serving the greater Akron ~ Canton areas, Jim & Sons is able to offer our customers the ATRA Golden Rule Warranty! The Golden Rule Warranty is a nationwide warranty protection plan issued and serviced only by authorized ATRA members in good standing with ATRA - transmission repair shops like Jim & Sons Transmission! ATRA is the largest network of automatic transmission repair shops in the world, making the Golden Rule warranty the most widely accepted warranty of any chain or franchise!
I would strongly recommend Jim & Sons to anyone in upper Ohio.
Rock Hill South Carolina
Coy Cruse of Rock Hill South Carolina
"February two years ago I found myself in your community due to a lose in our family. While there my transfer case locked up and rendered my Tahoe immobile, four states away from home. Jim & Sons took fantastic care of my needs and had me back on the road within hours. Max Currier was my service advisor. He, Bev and the entire staff were caring of my situation, courteous and very professional. I would strongly recommend Jim & Sons to anyone in upper Ohio. Thanks again, Coy Cruse"
It was nice to deal with a business that cares and makes the customer feel like they can ask questions.
Tom Pollock of Mogadore Ohio
"Thank you very much for your honesty and kindness. I was very impressed with your politeness both over the phone and in person. It was nice to deal with a business that cares and makes the customer feel like they can ask questions."
I would recommend Jim & Sons to anyone, and I told my mechanic that he should feel confident doing the same.
Mark M. of Hudson Ohio
"The fact that Jim & Sons is a family business was clear throughout my experience: everyone was friendly, professional, straightforward, and willing to work with my schedule. My transmission was rebuilt within the estimated cost and time frame that were given after the assessment, and Max even went above and beyond by spending a significant part of a day fixing a problem with the car stereo code that was a flaw of the car, not the service. I would recommend Jim & Sons to anyone, and I told my mechanic that he should feel confident doing the same. "
Though i didn't need any serious work, your honest estimate speaks volume about your company.
Anthony Lee of Akron Ohio
"Went to Jim and sons expecting a transmission rebuild in my F150. Turns out all I needed was a quart of transmission fluid! Though i didn't need any serious work, your honest estimate speaks volume about your company. Thanks"
Without a doubt the most impressive experience I have had at an auto repair shop ever.
Mike Thompson of Akron Ohio
"I found Jim and Sons on the internet was very impressed with the reviews I read. I called every other shop imaginable and was not impressed by a single one. Called and talked to Max and came away very impressed. Scheduled the tranny service for my KIA. Had a load of questions and concerns and was not only assured it was the right thing to do, but I also came away with a vast amount of knowledge about these newer tranmissions and how they fuction and why they need regular serviceing. At a very reasonable price. I felt very comfortable there. I have read a lot on the correct procedure on how to service a tranny and i can tell you Jim and Sons does it the correct way. It was amazing to me how nasty the fuid coming out of a transmission with less than 50,000 miles was. The car shifts buttery smooth now; the difference is astonishing. Beverly is a real cool cat. Without a doubt the most impressive experience I have had at an auto repair shop ever."
Honest, professional, friendly people with a long-standing reputation.
Bob Thompson of Stow Ohio
"Took our 04 Trailblazer with a 4WD problem to Jim's based on our regular mechanic's recommendation. Very glad we did! Max called me with a preliminary diagnosis on the problem and fortunately it didn't involve any new parts or expensive labor costs. In fact, Max gave me some tips to avoid having it reoccur. Honest, professional, friendly people with a long-standing reputation."
Would you like to know what is wrong with Jim and Sons? Absolutely nothing!
Jeffrey Coleman of Akron Ohio
"Would you like to know what is wrong with Jim and Sons? Absolutely nothing! For the past two weeks I have had a horrible squealing noise coming from underneath my truck. A friend looked at it, told me it was the u-joints and offered to fix it for me. While I did appreciate his generosity, the squealing continued after his attempt. I then took my truck to a large chain auto service center to get their opinion and an estimate. Their diagnosis was also the u-joints and their estimate was through the roof. I asked another friend if he knew of an honest affordable place that I could take my vehicle. Before I could finish asking he blurted out "Jim and Sons". I set up an appointment to have my truck looked at the next day. Beverly and Max were two people that I dealt with at Jim and Sons. I do not think I have ever had a more pleasant experience dealing with anyone not only in an Auto shop but also in any service industry as I had with those two. My truck was dropped off the following day. Beverly was nice enough to drive me back to work within minutes. A few hours later Max called to let me know that my truck was ready. Not only did they save me well over $200.00, they also fixed the u-joint that my friend installed incorrectly.I would recommend Jim and Sons in a heartbeat to anyone. Do yourself a favor and go see them. You will not regret it."
I will be back and I will also share with everyone I know how happy I am I went there and trusted them with my car.
Jim Marsteller of Brimfield Ohio
"Just fantastic and caring customer service!! I researched Jim & Son's before I took my classic car there- after reading all the other reviews I know I made the right choice- I had the same excellent experience- from the phone call to make the appointment, thru the service to the pick up- all just excellent - HONEST RELIABLE IN AND OUT AS PROMISED with no extras- no up selling- just what the car needed and what I asked for- no surprises. Now the most honest shop I have ever been to in my 50+ years. If you are reading this and deciding whether to take your car here or elsewhere read what all the customers say. I will be back and I will also share with everyone I know how happy I am I went there and trusted them with my car."
Their pricing was MORE than reasonable. Hopefully I will not need their wonderful service on a routine basis but if I do, I will not hesitate to return to them.
Barb Knupp of Akron Ohio
"Normally when one hears the word "transmission" it is asscociated with the phrase "national debt"! This is certainly NOT the case with Jim and Sons. I found them to be very friendly, honest and accommodating in our dealing. Their pricing was MORE than reasonable. Hopefully I will not need their wonderful service on a routine basis but if I do, I will not hesitate to return to them. Thanks guys!!!"
this is definitely the place to go! Thank you Wayne & staff.e
Stephene Van Natta of Canton Ohio
"After diagnostics were done at my regular auto shop, I was told it was necessary for my Jeep to be serviced by a transmission shop. After calling me, they arranged everything. I was assured I would be pleased with Jim & Sons Transmission in North Canton. 'Wayne" called to explain there were several electronic issues in my transmission. Wayne called me 2 more times with updates and was very pleasant & knowledgeable. Repairs were made and my Jeep was ready to go the next day. Nobody likes to know their vehicle needs transmission work but this is definitely the place to go! Thank you Wayne & staff.e"