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Outstanding customer service, reasonably priced, and quality work characterize Jim & Sons Transmissions from my experience.
Dave P. of Baltimore Maryland
"Outstanding customer service, reasonably priced, and quality work characterize Jim & Sons Transmissions from my experience. I took my 2000 Honda Accord to them nearly two years ago to rebuild the transmission, primarily because they provided the lowest estimate and because of the good reviews I saw. I was not disappointed. They fixed the transmission for the price stated and everyone on their staff was a pleasure to work with. They kept me informed of the progress and finished the work on time. They also back their work. Most recently I had a different, intermittent issue with the same car. Although I live more than 300 miles away, I took my car to them again. They worked with me to find a rental car while they troubleshot the issue. They showed their expertise in finding and fixing the problem and were extremely fair, even though the car was outside warranty. This impressive family run business seems to care about integrity first, over profit. I wish more businesses were run like Jim & Sons Transmission."
They are very informative, honest, and make the process as painless as possible.
Laure Gauntner of Ravenna Ohio
"We all dread having our transmission go on our vehicles, but if you have to have it repaired go to Jim & Sons Transmission Specialists. They are very informative, honest, and make the process as painless as possible. Everyone that worked there was very friendly."
Anybody EVER needing transmission service, you need only to go to Jim and Sons in Akron or Canton , you will never regret it!
Dean Stevens of Diamond Ohio
"Hi! My name is Dean Stevens, and I cant tell you how pleased I am with Jim and Sons Transmission! I have had my wifes Beetle to the dealer, the biggest and most well known transmission shop in the youngstown area, and twice to a foreign car shop in streetsboro! After 8 months of people telling us nothing was wrong( car slamming into gears up and downshifting) we got lucky and found jim and sons! No I did not need a new transmission like i was told by a vw guru, i just needed a valvebody in which was very reasonable! Jim and sons did their magic to our Bug and now it is perfect( no more banging and slamming) Anybody EVER needing transmission service, you need only to go to Jim and Sons in Akron or Canton , you will never regret it!"
I will be back and I will also share with everyone I know how happy I am I went there and trusted them with my car.
Jim Marsteller of Brimfield Ohio
"Just fantastic and caring customer service!! I researched Jim & Son's before I took my classic car there- after reading all the other reviews I know I made the right choice- I had the same excellent experience- from the phone call to make the appointment, thru the service to the pick up- all just excellent - HONEST RELIABLE IN AND OUT AS PROMISED with no extras- no up selling- just what the car needed and what I asked for- no surprises. Now the most honest shop I have ever been to in my 50+ years. If you are reading this and deciding whether to take your car here or elsewhere read what all the customers say. I will be back and I will also share with everyone I know how happy I am I went there and trusted them with my car."
I would strongly recommend Jim & Sons to anyone in upper Ohio.
Rock Hill South Carolina
Coy Cruse of Rock Hill South Carolina
"February two years ago I found myself in your community due to a lose in our family. While there my transfer case locked up and rendered my Tahoe immobile, four states away from home. Jim & Sons took fantastic care of my needs and had me back on the road within hours. Max Currier was my service advisor. He, Bev and the entire staff were caring of my situation, courteous and very professional. I would strongly recommend Jim & Sons to anyone in upper Ohio. Thanks again, Coy Cruse"
THANKS GUYS for saving me another car payment and giving new life AND VALUE to my CRV!
Heath Katy & Nolan Taylor
Cuyahoga Falls Ohio
Heath Katy & Nolan Taylor of Cuyahoga Falls Ohio
"Thank you for the resurrection of my Honda CRV. The transmission went out on it and after getting an estimate from another garage I had it brought into Jim & Sons. They towed the car, diagnosed the problem, gave me an estimate and even had it towed back to my house. At first we were going to just sell it as the cost was hard to swallow for a 2001 with 175K miles BUT with their estimate was a comment that the rest of the car was in very good shape and would last as long as the transmission. After deciding on the fix they towed it back to the shop - FREE OF CHARGE - and advised me of the updated estimate after then got into it. The fixed it in record time and even fixed a couple of other issues for the cost of the parts only. The car runs and handles like new. THANKS GUYS for saving me another car payment and giving new life AND VALUE to my CRV!"
The work was flawless. My car drives like a dream now, the attention to detail...well is just unheard of anymore!
cuyahoga falls Ohio
Hugh mclaughlin of cuyahoga falls Ohio
"Had a very expensive Avanti updated with a five speed transmission. The work was flawless. My car drives like a dream now, the attention to detail...well is just unheard of anymore! Nice to do business with professionals... they are the best.."
His shop is incredibly clean and his staff is great. I can not say enough about Jim, except that I would like to steal him and have him here in D.C.
Washington District of Columbia
Mary Manzari of Washington District of Columbia
"Once again, Jim has come to my rescue. I live in Washington, D.C., and whenever I am in Akron I have Jim service the transmission on my 2004 Honda Odyssey (200,000 miles). Whenever I have an issue or question about my transmission, I call Jim. Actually, I call Jim whenever I have a question regarding my van. ... I call him from the Honda service dealer as well ... Even though I am in D.C. he is always there, professional and ALWAYS helps me. I really trust him. In 2003, Jim rebuilt the transmission on my 1998 Grand Voyager. His shop is incredibly clean and his staff is great. I can not say enough about Jim, except that I would like to steal him and have him here in D.C."
I would recommend Jim & Sons to everyone.
Tom Callihan of Akron Ohio
"I would recommend Jim & Sons to everyone. Thought I had a transmissions problem for several months, afraid to go to the dealer!!!They got me right in, great service & excellent price. Was not a transmission problem at all!!! Thank you everyone at Jim & Sons!"
I would recommend Jim and Sons for your transmission work.
Dennis Bonacorsi of Wadsworth Ohio
"I would recommend Jim and Sons for your transmission work. They were very professional and as a result of the repair, I'm driving my vehicle much longer than I thought I would! "