Wayne Savage - Shop Manager
Without a doubt the most impressive experience I have had at an auto repair shop ever.
Mike Thompson of Akron Ohio
"I found Jim and Sons on the internet was very impressed with the reviews I read. I called every other shop imaginable and was not impressed by a single one. Called and talked to Max and came away very impressed. Scheduled the tranny service for my KIA. Had a load of questions and concerns and was not only assured it was the right thing to do, but I also came away with a vast amount of knowledge about these newer tranmissions and how they fuction and why they need regular serviceing. At a very reasonable price. I felt very comfortable there. I have read a lot on the correct procedure on how to service a tranny and i can tell you Jim and Sons does it the correct way. It was amazing to me how nasty the fuid coming out of a transmission with less than 50,000 miles was. The car shifts buttery smooth now; the difference is astonishing. Beverly is a real cool cat. Without a doubt the most impressive experience I have had at an auto repair shop ever."
It was nice to deal with a business that cares and makes the customer feel like they can ask questions.
Tom Pollock of Mogadore Ohio
"Thank you very much for your honesty and kindness. I was very impressed with your politeness both over the phone and in person. It was nice to deal with a business that cares and makes the customer feel like they can ask questions."
Truly a repair shop that can be TRUSTED
Tom Adamson of Stow Ohio
"Truly a repair shop that can be TRUSTED....I took my mother's 2007 Mercury Mountaineer there after a local dealership quoted a $4,500 repair for the transmission, Jim and Sons completed the work for less than $2,300. I then decided to take my 2008 GMC 2500HD there after another dealership recommended a $2,000 repair for a re-manufactured transfer case, Max assured me he would check it out completely, after keeping me informed throughout the entire process he and his brother found some loose wire connections, fixed those and did a complete service on the transfer case ALL for less than $300.00. Truck drives fine again. They have definitely earned my trust from here on out. I cannot say enough for them and the other staff. Please don't hesitate to take your vehicle there.Thanks again,Tom Adamson"
this is definitely the place to go! Thank you Wayne & staff.e
Stephene Van Natta
Stephene Van Natta of Canton Ohio
"After diagnostics were done at my regular auto shop, I was told it was necessary for my Jeep to be serviced by a transmission shop. After calling me, they arranged everything. I was assured I would be pleased with Jim & Sons Transmission in North Canton. 'Wayne" called to explain there were several electronic issues in my transmission. Wayne called me 2 more times with updates and was very pleasant & knowledgeable. Repairs were made and my Jeep was ready to go the next day. Nobody likes to know their vehicle needs transmission work but this is definitely the place to go! Thank you Wayne & staff.e"
The work was flawless. My car drives like a dream now, the attention to detail...well is just unheard of anymore!
cuyahoga falls Ohio
Hugh mclaughlin of cuyahoga falls Ohio
"Had a very expensive Avanti updated with a five speed transmission. The work was flawless. My car drives like a dream now, the attention to detail...well is just unheard of anymore! Nice to do business with professionals... they are the best.."
I would recommend Jim & Sons to everyone.
Tom Callihan of Akron Ohio
"I would recommend Jim & Sons to everyone. Thought I had a transmissions problem for several months, afraid to go to the dealer!!!They got me right in, great service & excellent price. Was not a transmission problem at all!!! Thank you everyone at Jim & Sons!"
Though i didn't need any serious work, your honest estimate speaks volume about your company.
Anthony Lee of Akron Ohio
"Went to Jim and sons expecting a transmission rebuild in my F150. Turns out all I needed was a quart of transmission fluid! Though i didn't need any serious work, your honest estimate speaks volume about your company. Thanks"
Fantastic! Did the job well for a great price. Staff is friendly and knowledgeable.
Nathan Swift of Cleveland Ohio
"Fantastic! Did the job well for a great price. Staff is friendly and knowledgeable. I won't take my car anywhere else. Would recommend to anyone!"
I cannot express enough of my gratitude to these people who not only treated me fairly, efficiently and professionally but with more kindness than I have ever experienced from total strangers who cared enough to make my life safe.
B.J. Webb of Stow, Ohio
"I cannot say enough good things about Jim & Sons Transmission Specialist! I got in my car to go to work and my gear shift was a wet noodle. I stood in my drive in total dismay. I called Jim and Sons to ask for help. Within 20 minutes, Beverly had a tow truck in my driveway and to top that off he was not only professional but kind. That was my first indication that I had called the right person. After I got to work Max called to give me an update. The next morning, I received another call from Max giving me the morning update and expense report. By the afternoon I got a call saying my car was ready for pick up. I am a senior citizen. I cannot express enough of my gratitude to these people who not only treated me fairly, efficiently and professionally but with more kindness than I have ever experienced from total strangers who cared enough to make my life safe. God answered my prayers...Jim & Son cares for you. Thank you from the bottom of my heart. B.J. Webb Stow, Ohio"
I will say I am amazed at the accurate diagnostics along staying true to the estimates!
Carl Brown of Stow Ohio
"My 4 wheel drive hasn't worked in about 3 years. Finally having put the funds together to even think about getting it looked at, I sought out a garage. The important aspect was getting a garage to diagnose the problem correctly, I didn't want someone just throwing parts at it, hoping to fix the problem. Another garage recommended Jim & Sons. Dan diagnosed 2 different problems, with a cost factor for each. I will say I am amazed at the accurate diagnostics along staying true to the estimates! To further better the experience at Jim & Sons, the problems were fixed 2 days prior than expected. Although I only got to try out the 4 wheel drive in the snow for the last big snow we had, I'm impressed. Jim & Sons doesn't only fix transmissions, but axles & computer related problems as well. Thank you Dan & Amanda for keeping me updated with the expected return of my vehicle depending on availability of the parts you had to order. I was surprised they had rental vehicles at a reasonable rate. They even offered a ride back home after I dropped off my vehicle! I highly recommend Jim & Sons. "