Tiffany Kolar - Service Adviser
Jim and Sons Transmission is a very honest and professional shop.
Ryan Meffley of Homerville Ohio
"Jim and Sons Transmission is a very honest and professional shop. My family has been satisfied customers of Jim & Sons since 1985. Jim has rebuilt and serviced transmissions in many vehicles over the years for my dad. I currently live an hour away, but still bring my vehicles to Jim for service. I even brought my vehicles to Jim for service when I lived in Cincinnati for 8 years. Jim has done all the transmission, transfer case, and differential services on my 2005 F150 with 173,000 miles on it. Jim's shop overhauled the rear differential in 2010 and most recently replaced the clutch pack assembly in my 2005 F150. I have been completely satisfied with all the work, and appreciate the honesty from all of Jim's employees. I highly recommend Jim & Sons in Cuyahoga Falls or Canton for any transmission or driveline repairs or service. You won't find a better shop."
With service like Jim & Son's I understand why you're the best transmission shop in the Akron Ohio area!
Brennan Kolton of Stow Ohio
"We just wanted to take a moment to thank you for the excellent service we received at your shop. Our truck was ready when you said it would be ready. When we experienced a problem with the truck shortly after the repair, it was towed promptly and fixed immediately. There was no additional charge even though it had nothing to do with the original repair. With service like Jim & Son's I understand why you're the best transmission shop in the Akron Ohio area! Thank you again for a great job."
I highly recommend them and would NEVER take my car anywhere else!
Diane Wilson of Stow Ohio
"I can't thank you guys enough. I had taken my car to another very reputable transmission shop and was told I needed a new transmission that would cost me $4,500.00! I took it to Jim and Sons Transmission for another look (which they did for free. I had to pay 260.00 to the other place to check it out and flush out the fluid!) Max called and said not only did I not need a new transmission but that I could get it done for free! He knew of the problem and knew that there was an extended warranty put on it for that specific problem. He had all the paperwork ready for me to take the car to the dealer and it was repaired in an hour free of charge. They were so knowledgeable, friendly and honest. I highly recommend them and would NEVER take my car anywhere else!"
I will not go anywhere else based on my first experience!
Cuyahoga Falls Ohio
Matt Beck of Cuyahoga Falls Ohio
"I just wanted to let you know what a pleasant experience I had when I had the unfortunate event of my transmission completely failing in my 1994 Lexus ES300. First of all, this all started with me being stranded 30 miles away from home while away at work. The transmission had been acting up so I called to get an appointment for a check-up later in the week. I didn't make the appointment needless to say, the car would not move, except in reverse! I called Jim's and talked to Melissa explaining the situation and she promptly sent out a tow truck to retrieve my car. Upon delivery of the car to the shop, it was inspected and Max called me to explain that the transmission had failed and would need to be rebuilt. Understandably, with a car that had 184k miles on it, that it was time for some repairs to a transmission I never did anything to, except have the fluid replaced at regular frequency. Max explained the process, the timing of the repairs, the cost and answered my questions regarding the transmission and car. The transmission was repaired on time, as specified in the estimate, good as new. The staff at Jim & Son's Transmission were professional, courteous, and had me back on the road again as promised. I would recommend anyone that is experiencing transmission difficulties to pay a visit to Jim & Son's Transmission. I subsequently taken my two cars for transmission maintenance and I will not go anywhere else based on my first experience! Thank you Melissa, Max and staff."
Everyone at the business was very professional and informative. They took care of us quickly and gave us an analysis that was very helpful.
CHUCK NASSAR of AKRON Ohio
"Everyone at the business was very professional and informative. They took care of us quickly and gave us an analysis that was very helpful. NO CHARGE ......WOW.......WE WILL ONLY USE JIM AND SONS IN FUTURE"
I will say I am amazed at the accurate diagnostics along staying true to the estimates!
Carl Brown of Stow Ohio
"My 4 wheel drive hasn't worked in about 3 years. Finally having put the funds together to even think about getting it looked at, I sought out a garage. The important aspect was getting a garage to diagnose the problem correctly, I didn't want someone just throwing parts at it, hoping to fix the problem. Another garage recommended Jim & Sons. Dan diagnosed 2 different problems, with a cost factor for each. I will say I am amazed at the accurate diagnostics along staying true to the estimates! To further better the experience at Jim & Sons, the problems were fixed 2 days prior than expected. Although I only got to try out the 4 wheel drive in the snow for the last big snow we had, I'm impressed. Jim & Sons doesn't only fix transmissions, but axles & computer related problems as well. Thank you Dan & Amanda for keeping me updated with the expected return of my vehicle depending on availability of the parts you had to order. I was surprised they had rental vehicles at a reasonable rate. They even offered a ride back home after I dropped off my vehicle! I highly recommend Jim & Sons. "
I recommend them. It’s very hard to find good service these days!
Matt Rogers of Massillon Ohio
"Took my 1991 Chevy Truck to Jim and Son’s transmission in North Canton. The staff was Very friendly,courteous, and truly cared. Wayne took care of my vehicle and kept me updated the whole time. He went above and beyond, fabricate a system for my gas tank to hold in place! I recommend them. It’s very hard to find good service these days!"
I would also like to say thanks for telling me the charges for your work which were 100% less than I had anticipated.
Bob Doherty of Akron Ohio
"Thank you for your excellent work you did stopping the transmission on my car from leaking fluid. I appreciate the manner in which you took my car in, inspected it and repaired it. I would also like to say thanks for telling me the charges for your work which were 100% less than I had anticipated. I'm wishing that you will continue to have the best of success in your business. "
Fantastic! Did the job well for a great price. Staff is friendly and knowledgeable.
Nathan Swift of Cleveland Ohio
"Fantastic! Did the job well for a great price. Staff is friendly and knowledgeable. I won't take my car anywhere else. Would recommend to anyone!"
Though i didn't need any serious work, your honest estimate speaks volume about your company.
Anthony Lee of Akron Ohio
"Went to Jim and sons expecting a transmission rebuild in my F150. Turns out all I needed was a quart of transmission fluid! Though i didn't need any serious work, your honest estimate speaks volume about your company. Thanks"