Donny Gillette - Rebuilder
Outstanding customer service, reasonably priced, and quality work characterize Jim & Sons Transmissions from my experience.
Dave P. of Baltimore Maryland
"Outstanding customer service, reasonably priced, and quality work characterize Jim & Sons Transmissions from my experience. I took my 2000 Honda Accord to them nearly two years ago to rebuild the transmission, primarily because they provided the lowest estimate and because of the good reviews I saw. I was not disappointed. They fixed the transmission for the price stated and everyone on their staff was a pleasure to work with. They kept me informed of the progress and finished the work on time. They also back their work. Most recently I had a different, intermittent issue with the same car. Although I live more than 300 miles away, I took my car to them again. They worked with me to find a rental car while they troubleshot the issue. They showed their expertise in finding and fixing the problem and were extremely fair, even though the car was outside warranty. This impressive family run business seems to care about integrity first, over profit. I wish more businesses were run like Jim & Sons Transmission."
If Jim & Sons were a religion, I would sign up.
Pat Saueressig of Stow Ohio
"If Jim & Sons were a religion, I would sign up. At 4:30 on the Friday afternoon before a holiday weekend my transmission failed while towing a camper. A local dealership recommended J&S's. Tiffany assured me they could handle the job but not until Tuesday following Memorial Day. She provided me a recommended tow service that was able to come get the vehicle (out-of-town) on Sunday. They called me on Tuesday and promised an estimate by Thursday. They called Wednesday with the estimate and promised I'd have the vehicle back on Monday or Tuesday the following week. I was elated when they called on Friday morning to tell me the vehicle was ready to pick up with no surprises about my bill. They worked out all the details with the warranty company so I didn't have to get involved at all. These folks know how to provide customer service! Very prompt and professional and a great warranty to boot! "
Honest, professional, friendly people with a long-standing reputation.
Bob Thompson of Stow Ohio
"Took our 04 Trailblazer with a 4WD problem to Jim's based on our regular mechanic's recommendation. Very glad we did! Max called me with a preliminary diagnosis on the problem and fortunately it didn't involve any new parts or expensive labor costs. In fact, Max gave me some tips to avoid having it reoccur. Honest, professional, friendly people with a long-standing reputation."
Without a doubt the most impressive experience I have had at an auto repair shop ever.
Mike Thompson of Akron Ohio
"I found Jim and Sons on the internet was very impressed with the reviews I read. I called every other shop imaginable and was not impressed by a single one. Called and talked to Max and came away very impressed. Scheduled the tranny service for my KIA. Had a load of questions and concerns and was not only assured it was the right thing to do, but I also came away with a vast amount of knowledge about these newer tranmissions and how they fuction and why they need regular serviceing. At a very reasonable price. I felt very comfortable there. I have read a lot on the correct procedure on how to service a tranny and i can tell you Jim and Sons does it the correct way. It was amazing to me how nasty the fuid coming out of a transmission with less than 50,000 miles was. The car shifts buttery smooth now; the difference is astonishing. Beverly is a real cool cat. Without a doubt the most impressive experience I have had at an auto repair shop ever."
I would recommend Jim and Sons for your transmission work.
Dennis Bonacorsi of Wadsworth Ohio
"I would recommend Jim and Sons for your transmission work. They were very professional and as a result of the repair, I'm driving my vehicle much longer than I thought I would! "
Over all I must say that I am very thankful for their service and their professionalism and I feel like they cherish their customers and are passionate about doing a good job.
Lionel Nwike of Wadsworth Ohio
"Came in to Jim & Son's per referral to fix my broken manual transmission. I was aware that it would not be cheap to get it replaced so initially I asked for an estimate. Dan and Max accurately quoted the job and answered all the questions I had. I dropped of my car and was given a rental for for the week that they needed to complete the work. In the end Max was able to rebuild my transmission which saved me some money and I was given a good warranty with job. I came back once again to change transmission fluid, because it shifted a little unsmoothly in cold weather, which they gladly took care of. Over all I must say that I am very thankful for their service and their professionalism and I feel like they cherish their customers and are passionate about doing a good job. Thanks to the whole team and to Beverly in front for your help. I strongly recommend Jim & Son's for any future customer."
With service like Jim & Son's I understand why you're the best transmission shop in the Akron Ohio area!
Brennan Kolton of Stow Ohio
"We just wanted to take a moment to thank you for the excellent service we received at your shop. Our truck was ready when you said it would be ready. When we experienced a problem with the truck shortly after the repair, it was towed promptly and fixed immediately. There was no additional charge even though it had nothing to do with the original repair. With service like Jim & Son's I understand why you're the best transmission shop in the Akron Ohio area! Thank you again for a great job."
The work was flawless. My car drives like a dream now, the attention to detail...well is just unheard of anymore!
cuyahoga falls Ohio
Hugh mclaughlin of cuyahoga falls Ohio
"Had a very expensive Avanti updated with a five speed transmission. The work was flawless. My car drives like a dream now, the attention to detail...well is just unheard of anymore! Nice to do business with professionals... they are the best.."
THANKS GUYS for saving me another car payment and giving new life AND VALUE to my CRV!
Heath Katy & Nolan Taylor
Cuyahoga Falls Ohio
Heath Katy & Nolan Taylor of Cuyahoga Falls Ohio
"Thank you for the resurrection of my Honda CRV. The transmission went out on it and after getting an estimate from another garage I had it brought into Jim & Sons. They towed the car, diagnosed the problem, gave me an estimate and even had it towed back to my house. At first we were going to just sell it as the cost was hard to swallow for a 2001 with 175K miles BUT with their estimate was a comment that the rest of the car was in very good shape and would last as long as the transmission. After deciding on the fix they towed it back to the shop - FREE OF CHARGE - and advised me of the updated estimate after then got into it. The fixed it in record time and even fixed a couple of other issues for the cost of the parts only. The car runs and handles like new. THANKS GUYS for saving me another car payment and giving new life AND VALUE to my CRV!"
Anybody EVER needing transmission service, you need only to go to Jim and Sons in Akron or Canton , you will never regret it!
Dean Stevens of Diamond Ohio
"Hi! My name is Dean Stevens, and I cant tell you how pleased I am with Jim and Sons Transmission! I have had my wifes Beetle to the dealer, the biggest and most well known transmission shop in the youngstown area, and twice to a foreign car shop in streetsboro! After 8 months of people telling us nothing was wrong( car slamming into gears up and downshifting) we got lucky and found jim and sons! No I did not need a new transmission like i was told by a vw guru, i just needed a valvebody in which was very reasonable! Jim and sons did their magic to our Bug and now it is perfect( no more banging and slamming) Anybody EVER needing transmission service, you need only to go to Jim and Sons in Akron or Canton , you will never regret it!"