Dan Currier - Shop Manager
Honest, professional, friendly people with a long-standing reputation.
Bob Thompson of Stow Ohio
"Took our 04 Trailblazer with a 4WD problem to Jim's based on our regular mechanic's recommendation. Very glad we did! Max called me with a preliminary diagnosis on the problem and fortunately it didn't involve any new parts or expensive labor costs. In fact, Max gave me some tips to avoid having it reoccur. Honest, professional, friendly people with a long-standing reputation."
The honesty and confidence they give me is why I keep going back!
Cuyahoga Falls Ohio
Ron Carrell of Cuyahoga Falls Ohio
"I have been going to Jim’s transmission for several years. The honesty and confidence they give me is why I keep going back! Excellent service and the communication is top notch. I will be a long time customer!"
With service like Jim & Son's I understand why you're the best transmission shop in the Akron Ohio area!
Brennan Kolton of Stow Ohio
"We just wanted to take a moment to thank you for the excellent service we received at your shop. Our truck was ready when you said it would be ready. When we experienced a problem with the truck shortly after the repair, it was towed promptly and fixed immediately. There was no additional charge even though it had nothing to do with the original repair. With service like Jim & Son's I understand why you're the best transmission shop in the Akron Ohio area! Thank you again for a great job."
Their pricing was MORE than reasonable. Hopefully I will not need their wonderful service on a routine basis but if I do, I will not hesitate to return to them.
Barb Knupp of Akron Ohio
"Normally when one hears the word "transmission" it is asscociated with the phrase "national debt"! This is certainly NOT the case with Jim and Sons. I found them to be very friendly, honest and accommodating in our dealing. Their pricing was MORE than reasonable. Hopefully I will not need their wonderful service on a routine basis but if I do, I will not hesitate to return to them. Thanks guys!!!"
I will say I am amazed at the accurate diagnostics along staying true to the estimates!
Carl Brown of Stow Ohio
"My 4 wheel drive hasn't worked in about 3 years. Finally having put the funds together to even think about getting it looked at, I sought out a garage. The important aspect was getting a garage to diagnose the problem correctly, I didn't want someone just throwing parts at it, hoping to fix the problem. Another garage recommended Jim & Sons. Dan diagnosed 2 different problems, with a cost factor for each. I will say I am amazed at the accurate diagnostics along staying true to the estimates! To further better the experience at Jim & Sons, the problems were fixed 2 days prior than expected. Although I only got to try out the 4 wheel drive in the snow for the last big snow we had, I'm impressed. Jim & Sons doesn't only fix transmissions, but axles & computer related problems as well. Thank you Dan & Amanda for keeping me updated with the expected return of my vehicle depending on availability of the parts you had to order. I was surprised they had rental vehicles at a reasonable rate. They even offered a ride back home after I dropped off my vehicle! I highly recommend Jim & Sons. "
I will be recommending Jim & Sons to everyone I know.
Cuyahoga Falls Ohio
Ashley W of Cuyahoga Falls Ohio
"I will be recommending Jim & Sons to everyone I know. Best investment so far, was coming here to have my truck worked on. Its running like its brand new. Best customer service ever. Again, thank you guys so much."
Would you like to know what is wrong with Jim and Sons? Absolutely nothing!
Jeffrey Coleman of Akron Ohio
"Would you like to know what is wrong with Jim and Sons? Absolutely nothing! For the past two weeks I have had a horrible squealing noise coming from underneath my truck. A friend looked at it, told me it was the u-joints and offered to fix it for me. While I did appreciate his generosity, the squealing continued after his attempt. I then took my truck to a large chain auto service center to get their opinion and an estimate. Their diagnosis was also the u-joints and their estimate was through the roof. I asked another friend if he knew of an honest affordable place that I could take my vehicle. Before I could finish asking he blurted out "Jim and Sons". I set up an appointment to have my truck looked at the next day. Beverly and Max were two people that I dealt with at Jim and Sons. I do not think I have ever had a more pleasant experience dealing with anyone not only in an Auto shop but also in any service industry as I had with those two. My truck was dropped off the following day. Beverly was nice enough to drive me back to work within minutes. A few hours later Max called to let me know that my truck was ready. Not only did they save me well over $200.00, they also fixed the u-joint that my friend installed incorrectly.I would recommend Jim and Sons in a heartbeat to anyone. Do yourself a favor and go see them. You will not regret it."
I would strongly recommend Jim & Sons to anyone in upper Ohio.
Rock Hill South Carolina
Coy Cruse of Rock Hill South Carolina
"February two years ago I found myself in your community due to a lose in our family. While there my transfer case locked up and rendered my Tahoe immobile, four states away from home. Jim & Sons took fantastic care of my needs and had me back on the road within hours. Max Currier was my service advisor. He, Bev and the entire staff were caring of my situation, courteous and very professional. I would strongly recommend Jim & Sons to anyone in upper Ohio. Thanks again, Coy Cruse"
In the end I was provided a quality service for an affordable price I feel.
James Johnson of Kent Ohio
"I brought my car to Jim and Sons in Cuyahoga Falls on recommendation from John at Dennings Auto in Kent. I am good friends with him and trust his judgement since usually its me or him that does all the work on my vehicles. I initially was impressed with the facility, definitely a nice clean shop. My 2003 Buick Lesabre had the check engine light on and was throwing transmission codes. I got at least 4 calls in the 2 days the car was there, informing me of exactly what they were doing, and giving me firm estimates of what we're looking at in price. In the end the fix ended up being somewhat simple and cost efficient. They made sure to make me aware of what the cost of the fix was going to be and what my overall cost would be including the labor costs I had already been made aware of. When I got the car back I was definitely satisfied with the repairs. I took it to e-check and it passed with no problems. In the end I was provided a quality service for an affordable price I feel. The staff at this location were also very nice and accommodating, which is appreciated. I would definitely recommend your shop and I will be coming back if I have any transmission issues."
I will be back and I will also share with everyone I know how happy I am I went there and trusted them with my car.
Jim Marsteller of Brimfield Ohio
"Just fantastic and caring customer service!! I researched Jim & Son's before I took my classic car there- after reading all the other reviews I know I made the right choice- I had the same excellent experience- from the phone call to make the appointment, thru the service to the pick up- all just excellent - HONEST RELIABLE IN AND OUT AS PROMISED with no extras- no up selling- just what the car needed and what I asked for- no surprises. Now the most honest shop I have ever been to in my 50+ years. If you are reading this and deciding whether to take your car here or elsewhere read what all the customers say. I will be back and I will also share with everyone I know how happy I am I went there and trusted them with my car."