ATRA - Automatic Transmission Shop
Founded in 1954, the Automatic Transmission Rebuilders Association (ATRA) is an international trade association for the professional automatic transmission repair industry. ATRA is headquartered in Oxnard, California and has over 2,000 members. The ATRA membership consists of more than 2000 repair specialists, students, schools, and suppliers, all supporting the training, research and improvements for transmission repair.
2786 Front St., Cuyahoga Falls OH330 923 8604 Schedule Estimates Map & Hours
8:00 AM to 5:30 PM
I will be back and I will also share with everyone I know how happy I am I went there and trusted them with my car.
Jim Marsteller of Brimfield Ohio
"Just fantastic and caring customer service!! I researched Jim & Son's before I took my classic car there- after reading all the other reviews I know I made the right choice- I had the same excellent experience- from the phone call to make the appointment, thru the service to the pick up- all just excellent - HONEST RELIABLE IN AND OUT AS PROMISED with no extras- no up selling- just what the car needed and what I asked for- no surprises. Now the most honest shop I have ever been to in my 50+ years. If you are reading this and deciding whether to take your car here or elsewhere read what all the customers say. I will be back and I will also share with everyone I know how happy I am I went there and trusted them with my car."
I will not go anywhere else based on my first experience!
Cuyahoga Falls Ohio
Matt Beck of Cuyahoga Falls Ohio
"I just wanted to let you know what a pleasant experience I had when I had the unfortunate event of my transmission completely failing in my 1994 Lexus ES300. First of all, this all started with me being stranded 30 miles away from home while away at work. The transmission had been acting up so I called to get an appointment for a check-up later in the week. I didn't make the appointment needless to say, the car would not move, except in reverse! I called Jim's and talked to Melissa explaining the situation and she promptly sent out a tow truck to retrieve my car. Upon delivery of the car to the shop, it was inspected and Max called me to explain that the transmission had failed and would need to be rebuilt. Understandably, with a car that had 184k miles on it, that it was time for some repairs to a transmission I never did anything to, except have the fluid replaced at regular frequency. Max explained the process, the timing of the repairs, the cost and answered my questions regarding the transmission and car. The transmission was repaired on time, as specified in the estimate, good as new. The staff at Jim & Son's Transmission were professional, courteous, and had me back on the road again as promised. I would recommend anyone that is experiencing transmission difficulties to pay a visit to Jim & Son's Transmission. I subsequently taken my two cars for transmission maintenance and I will not go anywhere else based on my first experience! Thank you Melissa, Max and staff."
It was nice to deal with a business that cares and makes the customer feel like they can ask questions.
Tom Pollock of Mogadore Ohio
"Thank you very much for your honesty and kindness. I was very impressed with your politeness both over the phone and in person. It was nice to deal with a business that cares and makes the customer feel like they can ask questions."
Real people solving real problems!
Jason Smith of Stow Ohio
"Thanks everybody who put the extra effort in to getting my Dakota fixed up! These guys, Dan and Max in particular, put the time and care into working around my schedule and properly diagnosing the problem and keeping me posted with updates as they had them. Real people solving real problems!"
this is definitely the place to go! Thank you Wayne & staff.e
Stephene Van Natta
Stephene Van Natta of Canton Ohio
"After diagnostics were done at my regular auto shop, I was told it was necessary for my Jeep to be serviced by a transmission shop. After calling me, they arranged everything. I was assured I would be pleased with Jim & Sons Transmission in North Canton. 'Wayne" called to explain there were several electronic issues in my transmission. Wayne called me 2 more times with updates and was very pleasant & knowledgeable. Repairs were made and my Jeep was ready to go the next day. Nobody likes to know their vehicle needs transmission work but this is definitely the place to go! Thank you Wayne & staff.e"
Truly a repair shop that can be TRUSTED
Tom Adamson of Stow Ohio
"Truly a repair shop that can be TRUSTED....I took my mother's 2007 Mercury Mountaineer there after a local dealership quoted a $4,500 repair for the transmission, Jim and Sons completed the work for less than $2,300. I then decided to take my 2008 GMC 2500HD there after another dealership recommended a $2,000 repair for a re-manufactured transfer case, Max assured me he would check it out completely, after keeping me informed throughout the entire process he and his brother found some loose wire connections, fixed those and did a complete service on the transfer case ALL for less than $300.00. Truck drives fine again. They have definitely earned my trust from here on out. I cannot say enough for them and the other staff. Please don't hesitate to take your vehicle there.Thanks again,Tom Adamson"
THANKS GUYS for saving me another car payment and giving new life AND VALUE to my CRV!
Heath Katy & Nolan Taylor
Cuyahoga Falls Ohio
Heath Katy & Nolan Taylor of Cuyahoga Falls Ohio
"Thank you for the resurrection of my Honda CRV. The transmission went out on it and after getting an estimate from another garage I had it brought into Jim & Sons. They towed the car, diagnosed the problem, gave me an estimate and even had it towed back to my house. At first we were going to just sell it as the cost was hard to swallow for a 2001 with 175K miles BUT with their estimate was a comment that the rest of the car was in very good shape and would last as long as the transmission. After deciding on the fix they towed it back to the shop - FREE OF CHARGE - and advised me of the updated estimate after then got into it. The fixed it in record time and even fixed a couple of other issues for the cost of the parts only. The car runs and handles like new. THANKS GUYS for saving me another car payment and giving new life AND VALUE to my CRV!"
Their pricing was MORE than reasonable. Hopefully I will not need their wonderful service on a routine basis but if I do, I will not hesitate to return to them.
Barb Knupp of Akron Ohio
"Normally when one hears the word "transmission" it is asscociated with the phrase "national debt"! This is certainly NOT the case with Jim and Sons. I found them to be very friendly, honest and accommodating in our dealing. Their pricing was MORE than reasonable. Hopefully I will not need their wonderful service on a routine basis but if I do, I will not hesitate to return to them. Thanks guys!!!"
I would also like to say thanks for telling me the charges for your work which were 100% less than I had anticipated.
Bob Doherty of Akron Ohio
"Thank you for your excellent work you did stopping the transmission on my car from leaking fluid. I appreciate the manner in which you took my car in, inspected it and repaired it. I would also like to say thanks for telling me the charges for your work which were 100% less than I had anticipated. I'm wishing that you will continue to have the best of success in your business. "
If Jim & Sons were a religion, I would sign up.
Pat Saueressig of Stow Ohio
"If Jim & Sons were a religion, I would sign up. At 4:30 on the Friday afternoon before a holiday weekend my transmission failed while towing a camper. A local dealership recommended J&S's. Tiffany assured me they could handle the job but not until Tuesday following Memorial Day. She provided me a recommended tow service that was able to come get the vehicle (out-of-town) on Sunday. They called me on Tuesday and promised an estimate by Thursday. They called Wednesday with the estimate and promised I'd have the vehicle back on Monday or Tuesday the following week. I was elated when they called on Friday morning to tell me the vehicle was ready to pick up with no surprises about my bill. They worked out all the details with the warranty company so I didn't have to get involved at all. These folks know how to provide customer service! Very prompt and professional and a great warranty to boot! "
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