Mission Statement

B.J. Webb of Stow, Ohio

"I cannot say enough good things about Jim & Sons Transmission Specialist! I got in my car to go to work and my gear shift was a wet noodle. I stood in my drive in total dismay. I called Jim and Sons to ask for help. Within 20 minutes, Beverly had a tow truck in my driveway and to top that off he was not only professional but kind. That was my first indication that I had called the right person. After I got to work Max called to give me an update. The next morning, I received another call from Max giving me the morning update and expense report. By the afternoon I got a call saying my car was ready for pick up. I am a senior citizen. I cannot express enough of my gratitude to these people who not only treated me fairly, efficiently and professionally but with more kindness than I have ever experienced from total strangers who cared enough to make my life safe. God answered my prayers...Jim & Son cares for you. Thank you from the bottom of my heart. B.J. Webb Stow, Ohio"

James Johnson of Kent Ohio

"I brought my car to Jim and Sons in Cuyahoga Falls on recommendation from John at Dennings Auto in Kent. I am good friends with him and trust his judgement since usually its me or him that does all the work on my vehicles. I initially was impressed with the facility, definitely a nice clean shop. My 2003 Buick Lesabre had the check engine light on and was throwing transmission codes. I got at least 4 calls in the 2 days the car was there, informing me of exactly what they were doing, and giving me firm estimates of what we're looking at in price. In the end the fix ended up being somewhat simple and cost efficient. They made sure to make me aware of what the cost of the fix was going to be and what my overall cost would be including the labor costs I had already been made aware of. When I got the car back I was definitely satisfied with the repairs. I took it to e-check and it passed with no problems. In the end I was provided a quality service for an affordable price I feel. The staff at this location were also very nice and accommodating, which is appreciated. I would definitely recommend your shop and I will be coming back if I have any transmission issues."

Mike Thompson of Akron Ohio

"I found Jim and Sons on the internet was very impressed with the reviews I read. I called every other shop imaginable and was not impressed by a single one. Called and talked to Max and came away very impressed. Scheduled the tranny service for my KIA. Had a load of questions and concerns and was not only assured it was the right thing to do, but I also came away with a vast amount of knowledge about these newer tranmissions and how they fuction and why they need regular serviceing. At a very reasonable price. I felt very comfortable there. I have read a lot on the correct procedure on how to service a tranny and i can tell you Jim and Sons does it the correct way. It was amazing to me how nasty the fuid coming out of a transmission with less than 50,000 miles was. The car shifts buttery smooth now; the difference is astonishing. Beverly is a real cool cat. Without a doubt the most impressive experience I have had at an auto repair shop ever."

Nathan Swift of Cleveland Ohio

"Fantastic! Did the job well for a great price. Staff is friendly and knowledgeable. I won't take my car anywhere else. Would recommend to anyone!"

Tom Callihan of Akron Ohio

"I would recommend Jim & Sons to everyone. Thought I had a transmissions problem for several months, afraid to go to the dealer!!!They got me right in, great service & excellent price. Was not a transmission problem at all!!! Thank you everyone at Jim & Sons!"

Dean Stevens of Diamond Ohio

"Hi! My name is Dean Stevens, and I cant tell you how pleased I am with Jim and Sons Transmission! I have had my wifes Beetle to the dealer, the biggest and most well known transmission shop in the youngstown area, and twice to a foreign car shop in streetsboro! After 8 months of people telling us nothing was wrong( car slamming into gears up and downshifting) we got lucky and found jim and sons! No I did not need a new transmission like i was told by a vw guru, i just needed a valvebody in which was very reasonable! Jim and sons did their magic to our Bug and now it is perfect( no more banging and slamming) Anybody EVER needing transmission service, you need only to go to Jim and Sons in Akron or Canton , you will never regret it!"

Ryan Meffley of Homerville Ohio

"Jim and Sons Transmission is a very honest and professional shop. My family has been satisfied customers of Jim & Sons since 1985. Jim has rebuilt and serviced transmissions in many vehicles over the years for my dad. I currently live an hour away, but still bring my vehicles to Jim for service. I even brought my vehicles to Jim for service when I lived in Cincinnati for 8 years. Jim has done all the transmission, transfer case, and differential services on my 2005 F150 with 173,000 miles on it. Jim's shop overhauled the rear differential in 2010 and most recently replaced the clutch pack assembly in my 2005 F150. I have been completely satisfied with all the work, and appreciate the honesty from all of Jim's employees. I highly recommend Jim & Sons in Cuyahoga Falls or Canton for any transmission or driveline repairs or service. You won't find a better shop."

Pat Saueressig of Stow Ohio

"If Jim & Sons were a religion, I would sign up. At 4:30 on the Friday afternoon before a holiday weekend my transmission failed while towing a camper. A local dealership recommended J&S's. Tiffany assured me they could handle the job but not until Tuesday following Memorial Day. She provided me a recommended tow service that was able to come get the vehicle (out-of-town) on Sunday. They called me on Tuesday and promised an estimate by Thursday. They called Wednesday with the estimate and promised I'd have the vehicle back on Monday or Tuesday the following week. I was elated when they called on Friday morning to tell me the vehicle was ready to pick up with no surprises about my bill. They worked out all the details with the warranty company so I didn't have to get involved at all. These folks know how to provide customer service! Very prompt and professional and a great warranty to boot! "

Laure Gauntner of Ravenna Ohio

"We all dread having our transmission go on our vehicles, but if you have to have it repaired go to Jim & Sons Transmission Specialists. They are very informative, honest, and make the process as painless as possible. Everyone that worked there was very friendly."

Diane Wilson of Stow Ohio

"I can't thank you guys enough. I had taken my car to another very reputable transmission shop and was told I needed a new transmission that would cost me $4,500.00! I took it to Jim and Sons Transmission for another look (which they did for free. I had to pay 260.00 to the other place to check it out and flush out the fluid!) Max called and said not only did I not need a new transmission but that I could get it done for free! He knew of the problem and knew that there was an extended warranty put on it for that specific problem. He had all the paperwork ready for me to take the car to the dealer and it was repaired in an hour free of charge. They were so knowledgeable, friendly and honest. I highly recommend them and would NEVER take my car anywhere else!"