Beverly Watson - Office Manager
I highly recommend them and would NEVER take my car anywhere else!
Diane Wilson of Stow Ohio
"I can't thank you guys enough. I had taken my car to another very reputable transmission shop and was told I needed a new transmission that would cost me $4,500.00! I took it to Jim and Sons Transmission for another look (which they did for free. I had to pay 260.00 to the other place to check it out and flush out the fluid!) Max called and said not only did I not need a new transmission but that I could get it done for free! He knew of the problem and knew that there was an extended warranty put on it for that specific problem. He had all the paperwork ready for me to take the car to the dealer and it was repaired in an hour free of charge. They were so knowledgeable, friendly and honest. I highly recommend them and would NEVER take my car anywhere else!"
I was treated well, and I highly recommend this shop for any drivetrain repairs you need.
Ray Woods of Akron Ohio
"I had a serious noise in the rear differential of my 2002 Blazer. With 205,000 miles on it, I was not surprised. These guys were great. Free diagnostics, and they gave me two options for the repairs. I chose and they fixed. The cost was much less than I expected. Now it is ready for another 100,000 miles. I was treated well, and I highly recommend this shop for any drivetrain repairs you need. "
Over all I must say that I am very thankful for their service and their professionalism and I feel like they cherish their customers and are passionate about doing a good job.
Lionel Nwike of Wadsworth Ohio
"Came in to Jim & Son's per referral to fix my broken manual transmission. I was aware that it would not be cheap to get it replaced so initially I asked for an estimate. Dan and Max accurately quoted the job and answered all the questions I had. I dropped of my car and was given a rental for for the week that they needed to complete the work. In the end Max was able to rebuild my transmission which saved me some money and I was given a good warranty with job. I came back once again to change transmission fluid, because it shifted a little unsmoothly in cold weather, which they gladly took care of. Over all I must say that I am very thankful for their service and their professionalism and I feel like they cherish their customers and are passionate about doing a good job. Thanks to the whole team and to Beverly in front for your help. I strongly recommend Jim & Son's for any future customer."
Though i didn't need any serious work, your honest estimate speaks volume about your company.
Anthony Lee of Akron Ohio
"Went to Jim and sons expecting a transmission rebuild in my F150. Turns out all I needed was a quart of transmission fluid! Though i didn't need any serious work, your honest estimate speaks volume about your company. Thanks"
If Jim & Sons were a religion, I would sign up.
Pat Saueressig of Stow Ohio
"If Jim & Sons were a religion, I would sign up. At 4:30 on the Friday afternoon before a holiday weekend my transmission failed while towing a camper. A local dealership recommended J&S's. Tiffany assured me they could handle the job but not until Tuesday following Memorial Day. She provided me a recommended tow service that was able to come get the vehicle (out-of-town) on Sunday. They called me on Tuesday and promised an estimate by Thursday. They called Wednesday with the estimate and promised I'd have the vehicle back on Monday or Tuesday the following week. I was elated when they called on Friday morning to tell me the vehicle was ready to pick up with no surprises about my bill. They worked out all the details with the warranty company so I didn't have to get involved at all. These folks know how to provide customer service! Very prompt and professional and a great warranty to boot! "
Jim and Sons Transmission is a very honest and professional shop.
Ryan Meffley of Homerville Ohio
"Jim and Sons Transmission is a very honest and professional shop. My family has been satisfied customers of Jim & Sons since 1985. Jim has rebuilt and serviced transmissions in many vehicles over the years for my dad. I currently live an hour away, but still bring my vehicles to Jim for service. I even brought my vehicles to Jim for service when I lived in Cincinnati for 8 years. Jim has done all the transmission, transfer case, and differential services on my 2005 F150 with 173,000 miles on it. Jim's shop overhauled the rear differential in 2010 and most recently replaced the clutch pack assembly in my 2005 F150. I have been completely satisfied with all the work, and appreciate the honesty from all of Jim's employees. I highly recommend Jim & Sons in Cuyahoga Falls or Canton for any transmission or driveline repairs or service. You won't find a better shop."
I would recommend Jim & Sons to anyone, and I told my mechanic that he should feel confident doing the same.
Mark M. of Hudson Ohio
"The fact that Jim & Sons is a family business was clear throughout my experience: everyone was friendly, professional, straightforward, and willing to work with my schedule. My transmission was rebuilt within the estimated cost and time frame that were given after the assessment, and Max even went above and beyond by spending a significant part of a day fixing a problem with the car stereo code that was a flaw of the car, not the service. I would recommend Jim & Sons to anyone, and I told my mechanic that he should feel confident doing the same. "
THANKS GUYS for saving me another car payment and giving new life AND VALUE to my CRV!
Heath Katy & Nolan Taylor
Cuyahoga Falls Ohio
Heath Katy & Nolan Taylor of Cuyahoga Falls Ohio
"Thank you for the resurrection of my Honda CRV. The transmission went out on it and after getting an estimate from another garage I had it brought into Jim & Sons. They towed the car, diagnosed the problem, gave me an estimate and even had it towed back to my house. At first we were going to just sell it as the cost was hard to swallow for a 2001 with 175K miles BUT with their estimate was a comment that the rest of the car was in very good shape and would last as long as the transmission. After deciding on the fix they towed it back to the shop - FREE OF CHARGE - and advised me of the updated estimate after then got into it. The fixed it in record time and even fixed a couple of other issues for the cost of the parts only. The car runs and handles like new. THANKS GUYS for saving me another car payment and giving new life AND VALUE to my CRV!"
Truly a repair shop that can be TRUSTED
Tom Adamson of Stow Ohio
"Truly a repair shop that can be TRUSTED....I took my mother's 2007 Mercury Mountaineer there after a local dealership quoted a $4,500 repair for the transmission, Jim and Sons completed the work for less than $2,300. I then decided to take my 2008 GMC 2500HD there after another dealership recommended a $2,000 repair for a re-manufactured transfer case, Max assured me he would check it out completely, after keeping me informed throughout the entire process he and his brother found some loose wire connections, fixed those and did a complete service on the transfer case ALL for less than $300.00. Truck drives fine again. They have definitely earned my trust from here on out. I cannot say enough for them and the other staff. Please don't hesitate to take your vehicle there.Thanks again,Tom Adamson"
I would also like to say thanks for telling me the charges for your work which were 100% less than I had anticipated.
Bob Doherty of Akron Ohio
"Thank you for your excellent work you did stopping the transmission on my car from leaking fluid. I appreciate the manner in which you took my car in, inspected it and repaired it. I would also like to say thanks for telling me the charges for your work which were 100% less than I had anticipated. I'm wishing that you will continue to have the best of success in your business. "