Jim & Sons Transmission Specialists is pleased to share the following client review from Matthew Gabanyic of Stow. Jim & Sons Transmission Specialists loves getting such feedback as Matthew Gabanyic shared as it assists with our goal of being the very best auto repair shop in the Cuyahoga Falls area.

Matthew Gabanyic Review

It is always unfortunate when a transmission starts to develop problems, especially in a recently purchased truck. That was my situation. The two things I look for when patronizing businesses are honesty and good customer service. Both of those qualities were in abundance a Jim & Sons in Cuyahoga Falls! I can not say enough about the great attitudes of the two employees I had contact with at the shop, Max and Beverly! When it comes to transmission problems, an in-house counselor would come in very helpful, but Max and Bev took a lot of the sting out! Highly recommended this transmission shop!

Client Ratings
  • Cleanliness
  • Timeliness
  • Would Recommend
  • Customer Service
  • Estimate vs Cost
  • Overall Satisfaction