Client Review
Carl Brown — Stow OH

Jim & Sons Transmission Specialists is pleased to share the following client review from Carl Brown of Stow. Jim & Sons Transmission Specialists loves getting such feedback as Carl shared as it assist with our goal of being the very best automotive repair shop in the Cuyahoga Falls ~ North Canton area.

My 4-wheel drive had not been working for nearly 3 years. Finally, having saved enough money to even think about getting it fixed, I sought out a transmission shop in the Akron area. The important aspect was getting a shop to diagnose the problem correctly. I did not want someone just throwing parts at it in the hope of fixing the problem. Another shop in Cuyahoga Falls recommended Jim & Sons. Dan diagnosed 2 different problems, providing me with repair estimates for each one. In the end, I can say I was amazed at the accuracy of the problem diagnostics, along with staying true to the service estimates! Furthermore, my truck's transmission problems were fixed 2 days prior than I expected they would be. Although I only got to try out the 4-wheel drive in the snow for the last big snow we had, I am really impressed. Jim & Sons does not only fix transmissions but axles & computer-related problems as well. Thank you Dan & Amanda for keeping me updated with the expected return of my vehicle depending on the availability of the parts you had to order. I was surprised they had rental vehicles at a reasonable rate. They even offered a ride back home after I dropped off my vehicle! I highly recommend Jim & Sons in Cuyahoga Falls.

Our Reply

Carl, Thank you for taking the time to comment about how our team was able to get your 4-wheel drive truck back up and running for you. Understanding how expensive transmission problems can be to diagnose and repair, our team does all it can to make sure estimates are accurate and there are not any surprises when the vehicle is ready to be picked up by our clients.


Client Ratings