- Land Rover
- Mercedes Benz
2786 Front St., Cuyahoga Falls OH330 923 8604 Schedule Estimates Map
Mon. - Fri. 8:00 AM to 5:30 PM
Would you like to know what is wrong with Jim and Sons? Absolutely nothing!
Jeffrey Coleman of Akron Ohio
"Would you like to know what is wrong with Jim and Sons? Absolutely nothing! For the past two weeks I have had a horrible squealing noise coming from underneath my truck. A friend looked at it, told me it was the u-joints and offered to fix it for me. While I did appreciate his generosity, the squealing continued after his attempt. I then took my truck to a large chain auto service center to get their opinion and an estimate. Their diagnosis was also the u-joints and their estimate was through the roof. I asked another friend if he knew of an honest affordable place that I could take my vehicle. Before I could finish asking he blurted out "Jim and Sons". I set up an appointment to have my truck looked at the next day. Beverly and Max were two people that I dealt with at Jim and Sons. I do not think I have ever had a more pleasant experience dealing with anyone not only in an Auto shop but also in any service industry as I had with those two. My truck was dropped off the following day. Beverly was nice enough to drive me back to work within minutes. A few hours later Max called to let me know that my truck was ready. Not only did they save me well over $200.00, they also fixed the u-joint that my friend installed incorrectly.I would recommend Jim and Sons in a heartbeat to anyone. Do yourself a favor and go see them. You will not regret it."
If Jim & Sons were a religion, I would sign up.
Pat Saueressig of Stow Ohio
"If Jim & Sons were a religion, I would sign up. At 4:30 on the Friday afternoon before a holiday weekend my transmission failed while towing a camper. A local dealership recommended J&S's. Tiffany assured me they could handle the job but not until Tuesday following Memorial Day. She provided me a recommended tow service that was able to come get the vehicle (out-of-town) on Sunday. They called me on Tuesday and promised an estimate by Thursday. They called Wednesday with the estimate and promised I'd have the vehicle back on Monday or Tuesday the following week. I was elated when they called on Friday morning to tell me the vehicle was ready to pick up with no surprises about my bill. They worked out all the details with the warranty company so I didn't have to get involved at all. These folks know how to provide customer service! Very prompt and professional and a great warranty to boot! "
Real people solving real problems!
Jason Smith of Stow Ohio
"Thanks everybody who put the extra effort in to getting my Dakota fixed up! These guys, Dan and Max in particular, put the time and care into working around my schedule and properly diagnosing the problem and keeping me posted with updates as they had them. Real people solving real problems!"
I would also like to say thanks for telling me the charges for your work which were 100% less than I had anticipated.
Bob Doherty of Akron Ohio
"Thank you for your excellent work you did stopping the transmission on my car from leaking fluid. I appreciate the manner in which you took my car in, inspected it and repaired it. I would also like to say thanks for telling me the charges for your work which were 100% less than I had anticipated. I'm wishing that you will continue to have the best of success in your business. "
The work was flawless. My car drives like a dream now, the attention to detail...well is just unheard of anymore!
cuyahoga falls Ohio
Hugh mclaughlin of cuyahoga falls Ohio
"Had a very expensive Avanti updated with a five speed transmission. The work was flawless. My car drives like a dream now, the attention to detail...well is just unheard of anymore! Nice to do business with professionals... they are the best.."
THANKS GUYS for saving me another car payment and giving new life AND VALUE to my CRV!
Heath Katy & Nolan Taylor
Cuyahoga Falls Ohio
Heath Katy & Nolan Taylor of Cuyahoga Falls Ohio
"Thank you for the resurrection of my Honda CRV. The transmission went out on it and after getting an estimate from another garage I had it brought into Jim & Sons. They towed the car, diagnosed the problem, gave me an estimate and even had it towed back to my house. At first we were going to just sell it as the cost was hard to swallow for a 2001 with 175K miles BUT with their estimate was a comment that the rest of the car was in very good shape and would last as long as the transmission. After deciding on the fix they towed it back to the shop - FREE OF CHARGE - and advised me of the updated estimate after then got into it. The fixed it in record time and even fixed a couple of other issues for the cost of the parts only. The car runs and handles like new. THANKS GUYS for saving me another car payment and giving new life AND VALUE to my CRV!"
I would recommend Jim & Sons to anyone, and I told my mechanic that he should feel confident doing the same.
Mark M. of Hudson Ohio
"The fact that Jim & Sons is a family business was clear throughout my experience: everyone was friendly, professional, straightforward, and willing to work with my schedule. My transmission was rebuilt within the estimated cost and time frame that were given after the assessment, and Max even went above and beyond by spending a significant part of a day fixing a problem with the car stereo code that was a flaw of the car, not the service. I would recommend Jim & Sons to anyone, and I told my mechanic that he should feel confident doing the same. "
Without a doubt the most impressive experience I have had at an auto repair shop ever.
Mike Thompson of Akron Ohio
"I found Jim and Sons on the internet was very impressed with the reviews I read. I called every other shop imaginable and was not impressed by a single one. Called and talked to Max and came away very impressed. Scheduled the tranny service for my KIA. Had a load of questions and concerns and was not only assured it was the right thing to do, but I also came away with a vast amount of knowledge about these newer tranmissions and how they fuction and why they need regular serviceing. At a very reasonable price. I felt very comfortable there. I have read a lot on the correct procedure on how to service a tranny and i can tell you Jim and Sons does it the correct way. It was amazing to me how nasty the fuid coming out of a transmission with less than 50,000 miles was. The car shifts buttery smooth now; the difference is astonishing. Beverly is a real cool cat. Without a doubt the most impressive experience I have had at an auto repair shop ever."
They are very informative, honest, and make the process as painless as possible.
Laure Gauntner of Ravenna Ohio
"We all dread having our transmission go on our vehicles, but if you have to have it repaired go to Jim & Sons Transmission Specialists. They are very informative, honest, and make the process as painless as possible. Everyone that worked there was very friendly."
Fantastic! Did the job well for a great price. Staff is friendly and knowledgeable.
Nathan Swift of Cleveland Ohio
"Fantastic! Did the job well for a great price. Staff is friendly and knowledgeable. I won't take my car anywhere else. Would recommend to anyone!"