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Mary Manzari of Washington District of Columbia

"Once again, Jim has come to my rescue. I live in Washington, D.C., and whenever I am in Akron I have Jim service the transmission on my 2004 Honda Odyssey (200,000 miles). Whenever I have an issue or question about my transmission, I call Jim. Actually, I call Jim whenever I have a question regarding my van. ... I call him from the Honda service dealer as well ... Even though I am in D.C. he is always there, professional and ALWAYS helps me. I really trust him. In 2003, Jim rebuilt the transmission on my 1998 Grand Voyager. His shop is incredibly clean and his staff is great. I can not say enough about Jim, except that I would like to steal him and have him here in D.C."

Robert Gingerich of Minerva Ohio

"My experience with Jim and Son's Transmission was awesome. It was an absolute pleasure dealing with Wayne and Amber. In two days the transmission in my 2007 Chevrolet 3500 was rebuilt and it was back on the road. On a scale of 1 to 10, I rate this business a 10."

Jim Marsteller of Brimfield Ohio

"Just fantastic and caring customer service!! I researched Jim & Son's before I took my classic car there- after reading all the other reviews I know I made the right choice- I had the same excellent experience- from the phone call to make the appointment, thru the service to the pick up- all just excellent - HONEST RELIABLE IN AND OUT AS PROMISED with no extras- no up selling- just what the car needed and what I asked for- no surprises. Now the most honest shop I have ever been to in my 50+ years. If you are reading this and deciding whether to take your car here or elsewhere read what all the customers say. I will be back and I will also share with everyone I know how happy I am I went there and trusted them with my car."

Bob Doherty of Akron Ohio

"Thank you for your excellent work you did stopping the transmission on my car from leaking fluid. I appreciate the manner in which you took my car in, inspected it and repaired it. I would also like to say thanks for telling me the charges for your work which were 100% less than I had anticipated. I'm wishing that you will continue to have the best of success in your business. "

Mike Thompson of Akron Ohio

"I found Jim and Sons on the internet was very impressed with the reviews I read. I called every other shop imaginable and was not impressed by a single one. Called and talked to Max and came away very impressed. Scheduled the tranny service for my KIA. Had a load of questions and concerns and was not only assured it was the right thing to do, but I also came away with a vast amount of knowledge about these newer tranmissions and how they fuction and why they need regular serviceing. At a very reasonable price. I felt very comfortable there. I have read a lot on the correct procedure on how to service a tranny and i can tell you Jim and Sons does it the correct way. It was amazing to me how nasty the fuid coming out of a transmission with less than 50,000 miles was. The car shifts buttery smooth now; the difference is astonishing. Beverly is a real cool cat. Without a doubt the most impressive experience I have had at an auto repair shop ever."

Tom Pollock of Mogadore Ohio

"Thank you very much for your honesty and kindness. I was very impressed with your politeness both over the phone and in person. It was nice to deal with a business that cares and makes the customer feel like they can ask questions."

Matt Rogers of Massillon Ohio

"Took my 1991 Chevy Truck to Jim and Son’s transmission in North Canton. The staff was Very friendly,courteous, and truly cared. Wayne took care of my vehicle and kept me updated the whole time. He went above and beyond, fabricate a system for my gas tank to hold in place! I recommend them. It’s very hard to find good service these days!"

James Johnson of Kent Ohio

"I brought my car to Jim and Sons in Cuyahoga Falls on recommendation from John at Dennings Auto in Kent. I am good friends with him and trust his judgement since usually its me or him that does all the work on my vehicles. I initially was impressed with the facility, definitely a nice clean shop. My 2003 Buick Lesabre had the check engine light on and was throwing transmission codes. I got at least 4 calls in the 2 days the car was there, informing me of exactly what they were doing, and giving me firm estimates of what we're looking at in price. In the end the fix ended up being somewhat simple and cost efficient. They made sure to make me aware of what the cost of the fix was going to be and what my overall cost would be including the labor costs I had already been made aware of. When I got the car back I was definitely satisfied with the repairs. I took it to e-check and it passed with no problems. In the end I was provided a quality service for an affordable price I feel. The staff at this location were also very nice and accommodating, which is appreciated. I would definitely recommend your shop and I will be coming back if I have any transmission issues."

Coy Cruse of Rock Hill South Carolina

"February two years ago I found myself in your community due to a lose in our family. While there my transfer case locked up and rendered my Tahoe immobile, four states away from home. Jim & Sons took fantastic care of my needs and had me back on the road within hours. Max Currier was my service advisor. He, Bev and the entire staff were caring of my situation, courteous and very professional. I would strongly recommend Jim & Sons to anyone in upper Ohio. Thanks again, Coy Cruse"

Carl Brown of Stow Ohio

"My 4 wheel drive hasn't worked in about 3 years. Finally having put the funds together to even think about getting it looked at, I sought out a garage. The important aspect was getting a garage to diagnose the problem correctly, I didn't want someone just throwing parts at it, hoping to fix the problem. Another garage recommended Jim & Sons. Dan diagnosed 2 different problems, with a cost factor for each. I will say I am amazed at the accurate diagnostics along staying true to the estimates! To further better the experience at Jim & Sons, the problems were fixed 2 days prior than expected. Although I only got to try out the 4 wheel drive in the snow for the last big snow we had, I'm impressed. Jim & Sons doesn't only fix transmissions, but axles & computer related problems as well. Thank you Dan & Amanda for keeping me updated with the expected return of my vehicle depending on availability of the parts you had to order. I was surprised they had rental vehicles at a reasonable rate. They even offered a ride back home after I dropped off my vehicle! I highly recommend Jim & Sons. "