Client Review
Diane Wilson — Stow OH

Jim & Sons Transmission Specialists is pleased to share the following client review from Diane Wilson of Stow. Jim & Sons Transmission Specialists loves getting such feedback as Diane shared as it assist with our goal of being the very best automotive repair shop in the Cuyahoga Falls ~ North Canton area.

I can not thank Jim & Sons Transmission Specialists enough. I had taken my car to another very reputable transmission shop in Akron, only to be told that I needed a new transmission — and it would cost $4,500! I took my car to Jim & Sons in Cuyahoga Falls for a second opinion. Jim & Sons did not even charge for the same inspection the other shop in Akron had charged me $260 for. Max called and said not only did I not need a new transmission, but that I could get the needed service done for free! Fortunately, the transmission problem was covered under the extended warranty. Max prepared the necessary paperwork for me to take the car to the dealer where it was repaired in an hour — free of charge. The team at Jim & Sons were so knowledgeable, friendly, and honest. I highly recommend this transmission shop, and would never think to take my car anywhere else for repair!

Our Reply

Dear Diane, Jim & Sons always does what is best for our valued clients. The fact that we were able to identify your problem and to let you know it was under an extended warranty was fantastic. In the end, that warranty protection saved you a lot of money.


Client Ratings