- Mission Statement
2786 Front St., Cuyahoga Falls OH330 923 8604 Schedule Estimates Map
Mon. - Fri. 8:00 AM to 5:30 PM
I highly recommend them and would NEVER take my car anywhere else!
Diane Wilson of Stow Ohio
"I can't thank you guys enough. I had taken my car to another very reputable transmission shop and was told I needed a new transmission that would cost me $4,500.00! I took it to Jim and Sons Transmission for another look (which they did for free. I had to pay 260.00 to the other place to check it out and flush out the fluid!) Max called and said not only did I not need a new transmission but that I could get it done for free! He knew of the problem and knew that there was an extended warranty put on it for that specific problem. He had all the paperwork ready for me to take the car to the dealer and it was repaired in an hour free of charge. They were so knowledgeable, friendly and honest. I highly recommend them and would NEVER take my car anywhere else!"
I would recommend Jim & Sons to anyone, and I told my mechanic that he should feel confident doing the same.
Mark M. of Hudson Ohio
"The fact that Jim & Sons is a family business was clear throughout my experience: everyone was friendly, professional, straightforward, and willing to work with my schedule. My transmission was rebuilt within the estimated cost and time frame that were given after the assessment, and Max even went above and beyond by spending a significant part of a day fixing a problem with the car stereo code that was a flaw of the car, not the service. I would recommend Jim & Sons to anyone, and I told my mechanic that he should feel confident doing the same. "
Without a doubt the most impressive experience I have had at an auto repair shop ever.
Mike Thompson of Akron Ohio
"I found Jim and Sons on the internet was very impressed with the reviews I read. I called every other shop imaginable and was not impressed by a single one. Called and talked to Max and came away very impressed. Scheduled the tranny service for my KIA. Had a load of questions and concerns and was not only assured it was the right thing to do, but I also came away with a vast amount of knowledge about these newer tranmissions and how they fuction and why they need regular serviceing. At a very reasonable price. I felt very comfortable there. I have read a lot on the correct procedure on how to service a tranny and i can tell you Jim and Sons does it the correct way. It was amazing to me how nasty the fuid coming out of a transmission with less than 50,000 miles was. The car shifts buttery smooth now; the difference is astonishing. Beverly is a real cool cat. Without a doubt the most impressive experience I have had at an auto repair shop ever."
Jim and Sons Transmission is a very honest and professional shop.
Ryan Meffley of Homerville Ohio
"Jim and Sons Transmission is a very honest and professional shop. My family has been satisfied customers of Jim & Sons since 1985. Jim has rebuilt and serviced transmissions in many vehicles over the years for my dad. I currently live an hour away, but still bring my vehicles to Jim for service. I even brought my vehicles to Jim for service when I lived in Cincinnati for 8 years. Jim has done all the transmission, transfer case, and differential services on my 2005 F150 with 173,000 miles on it. Jim's shop overhauled the rear differential in 2010 and most recently replaced the clutch pack assembly in my 2005 F150. I have been completely satisfied with all the work, and appreciate the honesty from all of Jim's employees. I highly recommend Jim & Sons in Cuyahoga Falls or Canton for any transmission or driveline repairs or service. You won't find a better shop."
Though i didn't need any serious work, your honest estimate speaks volume about your company.
Anthony Lee of Akron Ohio
"Went to Jim and sons expecting a transmission rebuild in my F150. Turns out all I needed was a quart of transmission fluid! Though i didn't need any serious work, your honest estimate speaks volume about your company. Thanks"
Outstanding customer service, reasonably priced, and quality work characterize Jim & Sons Transmissions from my experience.
Dave P. of Baltimore Maryland
"Outstanding customer service, reasonably priced, and quality work characterize Jim & Sons Transmissions from my experience. I took my 2000 Honda Accord to them nearly two years ago to rebuild the transmission, primarily because they provided the lowest estimate and because of the good reviews I saw. I was not disappointed. They fixed the transmission for the price stated and everyone on their staff was a pleasure to work with. They kept me informed of the progress and finished the work on time. They also back their work. Most recently I had a different, intermittent issue with the same car. Although I live more than 300 miles away, I took my car to them again. They worked with me to find a rental car while they troubleshot the issue. They showed their expertise in finding and fixing the problem and were extremely fair, even though the car was outside warranty. This impressive family run business seems to care about integrity first, over profit. I wish more businesses were run like Jim & Sons Transmission."
I will not go anywhere else based on my first experience!
Cuyahoga Falls Ohio
Matt Beck of Cuyahoga Falls Ohio
"I just wanted to let you know what a pleasant experience I had when I had the unfortunate event of my transmission completely failing in my 1994 Lexus ES300. First of all, this all started with me being stranded 30 miles away from home while away at work. The transmission had been acting up so I called to get an appointment for a check-up later in the week. I didn't make the appointment needless to say, the car would not move, except in reverse! I called Jim's and talked to Melissa explaining the situation and she promptly sent out a tow truck to retrieve my car. Upon delivery of the car to the shop, it was inspected and Max called me to explain that the transmission had failed and would need to be rebuilt. Understandably, with a car that had 184k miles on it, that it was time for some repairs to a transmission I never did anything to, except have the fluid replaced at regular frequency. Max explained the process, the timing of the repairs, the cost and answered my questions regarding the transmission and car. The transmission was repaired on time, as specified in the estimate, good as new. The staff at Jim & Son's Transmission were professional, courteous, and had me back on the road again as promised. I would recommend anyone that is experiencing transmission difficulties to pay a visit to Jim & Son's Transmission. I subsequently taken my two cars for transmission maintenance and I will not go anywhere else based on my first experience! Thank you Melissa, Max and staff."
I will say I am amazed at the accurate diagnostics along staying true to the estimates!
Carl Brown of Stow Ohio
"My 4 wheel drive hasn't worked in about 3 years. Finally having put the funds together to even think about getting it looked at, I sought out a garage. The important aspect was getting a garage to diagnose the problem correctly, I didn't want someone just throwing parts at it, hoping to fix the problem. Another garage recommended Jim & Sons. Dan diagnosed 2 different problems, with a cost factor for each. I will say I am amazed at the accurate diagnostics along staying true to the estimates! To further better the experience at Jim & Sons, the problems were fixed 2 days prior than expected. Although I only got to try out the 4 wheel drive in the snow for the last big snow we had, I'm impressed. Jim & Sons doesn't only fix transmissions, but axles & computer related problems as well. Thank you Dan & Amanda for keeping me updated with the expected return of my vehicle depending on availability of the parts you had to order. I was surprised they had rental vehicles at a reasonable rate. They even offered a ride back home after I dropped off my vehicle! I highly recommend Jim & Sons. "
I cannot express enough of my gratitude to these people who not only treated me fairly, efficiently and professionally but with more kindness than I have ever experienced from total strangers who cared enough to make my life safe.
B.J. Webb of Stow, Ohio
"I cannot say enough good things about Jim & Sons Transmission Specialist! I got in my car to go to work and my gear shift was a wet noodle. I stood in my drive in total dismay. I called Jim and Sons to ask for help. Within 20 minutes, Beverly had a tow truck in my driveway and to top that off he was not only professional but kind. That was my first indication that I had called the right person. After I got to work Max called to give me an update. The next morning, I received another call from Max giving me the morning update and expense report. By the afternoon I got a call saying my car was ready for pick up. I am a senior citizen. I cannot express enough of my gratitude to these people who not only treated me fairly, efficiently and professionally but with more kindness than I have ever experienced from total strangers who cared enough to make my life safe. God answered my prayers...Jim & Son cares for you. Thank you from the bottom of my heart. B.J. Webb Stow, Ohio"
THANKS GUYS for saving me another car payment and giving new life AND VALUE to my CRV!
Heath Katy & Nolan Taylor
Cuyahoga Falls Ohio
Heath Katy & Nolan Taylor of Cuyahoga Falls Ohio
"Thank you for the resurrection of my Honda CRV. The transmission went out on it and after getting an estimate from another garage I had it brought into Jim & Sons. They towed the car, diagnosed the problem, gave me an estimate and even had it towed back to my house. At first we were going to just sell it as the cost was hard to swallow for a 2001 with 175K miles BUT with their estimate was a comment that the rest of the car was in very good shape and would last as long as the transmission. After deciding on the fix they towed it back to the shop - FREE OF CHARGE - and advised me of the updated estimate after then got into it. The fixed it in record time and even fixed a couple of other issues for the cost of the parts only. The car runs and handles like new. THANKS GUYS for saving me another car payment and giving new life AND VALUE to my CRV!"